Our Commitment

FetchBack.com understands how important it is to keep your personal information confidential, especially online. Our commitment to protecting your privacy is outlined in the policies below. Because our privacy policy may be updated periodically, we encourage you to review these pages on a regular basis.

Information Collected and How It's Used

Cookies
In computer language, a cookie is used to store data on your computer's hard drive. We use cookies to store your e-mail ID on your computer so that you don't have to re-enter it each time you visit FetchBack.com. In addition, information necessary to serve retargeted ads including clickstream data will also be stored via cookie technology. We never use cookies to capture or contain personal information from your computer. Some of our business partners also use cookies on our site. We have no access to or control over these cookies. The only personal information FetchBack.com has is the information you have provided.

Non-Personally Identifiable Consumer Data - Use of Cookies & Opting-Out
FetchBack.com uses technology that includes cookies and pixels to deliver better marketing messages to the web surfer. These tools are used to collect non-personally identifiable data to provide better and more relevant ads and messages to that user. You may opt-out of the use of FetchBack.com cookies. To do so, you can disable cookies on your browser. Alternatively, you can opt-out of FetchBack.com’s cookies by sending an email to customerservice at fetchback.com.

IP’s
An IP (Internet Protocol) address is automatically assigned to your computer every time you establish a connection on the Internet. FetchBack.com uses your IP address to help diagnose problems with our server and to administer our web site.

Your Account
FetchBack.com can obtain access to your name, e-mail address and other contact information only (1) when you become an advertiser with FetchBack.com, provide comments, submit a problem, or request information from FetchBack.com and provide your name or return contact information, or (2) in connection with special offers or contests. Contact information provided in connection with problems, comments or requests is used only to respond to those problems, comments or requests. You may choose to provide contact information, other personally identifying information, and demographic information in order to participate in optional surveys or contests, which are run for promotional purposes. FetchBack.com uses such information to send you information about its products and to notify you if you win the contest.

Additional Information Collected
Any personal correspondence you send to us, including e-mail and letters, as well as correspondence from other customers or third parties about your activities or postings pertaining to FetchBack.com, and all entries made by you onto our site may be collected and stored. Any notes, ideas, suggestions, or other material submitted by Users becomes the property of FetchBack.com.

Unsupervised Children
Children 18 and under are not eligible to use FetchBack.com services without the participation and supervision of a legal parent or guardian. FetchBack.com is not a site meant for children, and we do not provide privacy measures designed to protect children when using the Internet unsupervised.

Expunging Your Information From Our Records
You may e-mail  (customerservice at fetchback.com) or use one of the alternate contact methods listed below to remove your contact information from our database provided we have completed all your pending transactions. Please note that information is never completely removed from our history and disaster recovery archives. You may access and edit your account information by logging into your account online and clicking on the "Edit Profile" link.

Disclosure of Information to Third Parties
Personal Information
FetchBack.com does not sell, trade, rent, or release your personal information to third parties in ways that are not disclosed in the privacy statement. If we were to ever do so, you will have the opportunity to opt-out beforehand.

Transactional Information
FetchBack.com transactional information such as traffic patterns, sales, aggregate data regarding general shopping patterns, and other site information may be shared with vendors and other reputable third parties. This data will never contain any identifiable personal information of FetchBack.com Users. For example, we might share statistics on how many customers purchased a specific product, but we will not specifically disclose who purchased the product.

Legal Issues
FetchBack.com discloses personal information when required by law or in the good-faith belief that such action is necessary for the following:

To conform to the edict of the law or comply with a legal process served on FetchBack.com or its Web site. To protect and defend the property rights of FetchBack.com, the FetchBack.com Web site, or that of FetchBack.com Users or to act under exigent circumstances to protect the personal safety of FetchBack.com Users, employees, or the general public.

Other Sites' Policies
FetchBack.com has no control over, nor does it bear any of the responsibility for the privacy policies and/or content of any sites or advertisers linked to or on our site. FetchBack.com also takes no responsibility for the cookies these sites or advertisers might deposit on your hard drive.

Your Consent & Contacting Us

Your Consent
By using the FetchBack.com Web site, you consent to the collection, storage, and dissemination of personal data as described above. If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our homepage.

How To Contact Us
If you have any questions regarding our privacy policy please contact customerservice at fetchback.com. You may also call (602)224-9000.

U.S. Mail: FetchBack.com
Attn: Customer Service
401 S. Mill Avenue, Suite 201
Tempe, Arizona 85281